Preferred:
Adobe Illustrator - export files as EPS or PDF.
Accepted:
Adobe InDesign - export files as EPS or PDF.
Adobe Photoshop - export files as EPS or PDF. DO NOT flatten layers.
Convert all text to paths, curves or outlines. File should be in CMYK not RGB.
Photos must have a resolution of 300 dpi or higher at final print size otherwise they may end up looking pixelated and blurry. Resolution cannot simply be increased in the program if working from a low resolution file. Most internet images are a low resolution of 72 dpi. We CAN print low resolution images but CAN'T guarantee the quality.
How to use our PNG templates in Canva:
1. Download the template
Right-click the template link on our website and save the PNG to your computer.
2. Create a new Canva design
Sign in at canva.com → Create a design → Custom size. Change units to inches and enter the dimensions listed in the template file (e.g., 6.25 × 4.25 for a 4×6 palm card — this includes bleed). Click Create new design.
3. Upload and place the template
Click Uploads in the left sidebar → Upload files → select your PNG. Click the uploaded thumbnail to add it to your canvas, then drag the corners so it fills the canvas edge-to-edge.
4. Lock the template
Click the template image, then click the padlock icon in the top toolbar. This keeps the guides from moving as you design.
5. Design your artwork
Add text, photos, and shapes on top of the template using the left sidebar tools.
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- Keep all text and logos inside the inner dashed line (safety zone) — anything outside may get trimmed off.
- Extend background colors and images to the outer canvas edge — this prevents white slivers along the cut edge.
- Use high-resolution photos. If Canva flags an image as low quality, swap it for a better one.
6. Remove the template before downloading
Click the template image, click the padlock to unlock it, then press Delete. The guides will disappear, leaving only your design.
7. Download your file
Click Share → Download → File type: PDF Print → leave "Crop marks and bleed" unchecked → Download.
Artwork that needs to be recreated will incur a fee and may delay production time. Artwork can be confusing and we will always inform you if we receive the wrong file type and allow you to submit a revised file format should you have one.