FAQs

The Blue Deal LLC is not affiliated with the Hillary Clinton or Bernie Sanders campaign. Proceeds from merchandise sales do not go to either campaign. We encourage everyone to shop at the campaigns' official store and donate directly by visiting www.berniesanders.com and www.hillaryclinton.com.


  • When will my order ship?

    Requesting a quote.

    Are all of your products USA-Made and Union-Printed?

    What if I need a product faster than the normal turnaround time?

    I found a lower price on a competitor's website.

    I'm having trouble accessing a particular page or product on your website.

    Where is more information about your privacy policy, returns, etc.?


    When will my order ship?

    Most stock orders will ship the following business day. If a product is currently back-ordered it will say so on the product page. This applies to stock items only. We use UPS, FedEx, and the United States Postal Service for stock orders. Orders that qualify for Free Shipping will be shipped the most economical way possible. Please allow 2 - 5 business days for transit. We do offer expedited shipping. If you need your products sooner please choose an expedited shipping method during checkout. Because all of our merchandise is sent factory direct, The Blue Deal is not responsible for orders that are lost or delayed by common carrier. We will provide you with tracking numbers so you can check on your order as it is in transit.

    Custom products have a specific production time and shipping is decided on a case by case bases. For custom orders you will receive a customer acknowledgement detailing this information. Weekends do not count as transit time for UPS.

    Requesting a quote.

    Send all quote inquiries to sales@thebluedeal.com or via our Contact Page or by calling our office at 866.313.1512. Please provide as much information as possible. If you have questions or need help deciding what your campaign needs, we are available 24/7 to provide assistance. In order to expedite the quoting process, supplying as much of the following information will help our sales representatives provide you with the pricing and information for exactly what you are looking for. We know campaigning is hard work and we want to take up as little of your time as possible!

    •  Product/s you are interested in.
    •  Size of product/s you are interested in.
    •  Quantity.
    •  If ordering a product with multiple color options (i.e., shirts, balloon, mugs, etc.), please provide the color of the product you are interested in.
    •  If you already have artwork prepared or will be designing it yourself:
    Number of imprint colors.
    Will any of the colors require a PMS color match or will our closest stock colors work?
    Feel free to include your artwork in the email if you are unsure.

    •  For yard signs, please specify if you also need the wire frames.
    •  Do you have a specific in-hands date that you need everything by?
    •  For a shipping estimate, please provide the shipping zip code and state if it is a residential or commercial address.

    Thank you very much! If you can't provide us with all the information now no worries! One of our sales representatives will be in contact within 24 hours. Prior to production you will receive a customer acknowledgement and art proofs for your approval. We do not charge for proofs so can adjust the artwork as many times as need be.

    Are all of your products USA-Made and Union-Printed?

    No. But most are. The union label will be printed on all political orders unless otherwise specified. Any product that is not printed or manufactured here in the USA will state so.

    What if I need a product faster than the normal turnaround time?

    Rush orders are available on most products and, depending on the time frame and number of products, may incur a rush fee. Please contact customer service for more information on this.

    I found a lower price on a competitor's website.

    Which is why we offer price matching! We offer low prices on all of our items but should you encounter a lower price somewhere else let us know and if we can, we will match it. Don't risk poor service and slow turnaround time from other companies!

    I'm having trouble accessing a particular page or product on your website.

    Oops, we need to fix that right away. Please email your problem to sales@thebluedeal.com so we can fix that asap!

    Where is more information about your privacy policy, returns, etc.?

    All of this information can be found listed in our Terms and Conditions.

  • What are your acceptable file formats?

    What if I don't already have artwork?

    What if I don't like any of your standard imprint colors?

    What if my favorite color is white?

    Offset versus Digital printing.

    What are your standard imprint colors?

    What are your acceptable file formats?

    Graphics: Vector (outline) art. Convert all type to outlines. Save as EPS, PDF or AI file format. Use proper color code (CMYK not RGB.) Other formats are also accepted but typically these formats need to be recreated by our design team. We do not charge for art proofs, however, artwork that needs to be recreated will incur a separate fee and may delay production time. We will always inform you if this is the case and allow you to submit a revised file format should you have one. Prior to production a customer acknowledgement and art proof is provided for your review to ensure accuracy with your order. If you have specific questions regarding your artwork you can email your art to sales@thebluedeal.com.

    Images: Hi-res photos: 300 dpi CMYK & grayscale. No RGB/72 dpi graphics. Images must have a resolution of 300 dpi or higher at final print size. Resolution cannot simply be increased in the program if working from a low resolution file. This just spreads the original pixel information across a greater number of pixels and does not improve image quality. Most internet images are a low resolution of 72 dpi. Scanned images cannot be manipulated. Text, logos, borders, etc. should be created in a drawing/layout program such as Illustrator or InDesign. Convert all text to paths, curves or outlines. If this is not possible you can email us the font files that are used in the artwork. Save as PSD or TIFF format. When sending Photoshop files, leave the art in layers (do not flatten or merge layers.)

    What if I don't already have artwork?

    No worries! Our graphic design team will be more than happy to assist you in creating a high quality logo for your promotional needs.

    What if I don't like any of your standard imprint colors?

    We make every effort to match PMS colors when specified. However, we cannot guarantee exact color matching on all items. Please refer to the Pantone Color Guide and specify PMS colors to be used on your order. PMS color matches may incur extra charges and will be specified on your purchase order. Standard imprint colors may not be the same for each product. Please refer to the product description for standard colors. 

    What if my favorite color is white?

    Lucky for you we do not count white as a color on most items so, for example, a red and white imprint would only be priced out as 1-color.

    Offset versus Digital printing:

    Offset printing: Process graphics must be in CMYK and not RGB or PMS. We are not responsible for color shifts that may occur when PMS colors in files or RGB files are converted to CMYK. Refer to the Pantone® 4-Color Process Guide and Pantone® Color Bridge for assistance with process color builds. Never rely on color monitors for accurate color representation.

    Digital printing: Digital printing is more cost effective on smaller quantities and has shorter turn-around times. It also gives you the opportunity to print variable text or images. Since digital printing simulates PMS colors using four color process toner based inks, color matching to the Pantone® Matching System is less accurate. Large solid areas and screen tints produce better on an offset press. Digital printing will not match offset printing.

    What are your standard imprint colors?

    Standard imprint colors vary depending on the product. Standard imprint colors for each product can be found on individual product pages.